One out and the Special One in

The Complete University Guide 2017 has announced that Accounting and Finance at Henley Business School has moved up to 14 overall in the UK out of over 100 institutions.

The latest headlines inform us that the youngest ever winner of the “Euromillions” lottery is planning to sue the organisation behind it for “ruining” her life. Ms Jane Park was 17 years old when she won the £1m jackpot, and claims that her fantasies of what winning the lottery would be like are in stark contrast to the reality she is now experiencing. Instead of enjoying the comfort, security and even luxury that she expected her earnings to provide, she feels confused, stressed and anxious.

In certain sectors - notably banking, energy and telecoms - customers are exhorted almost continuously to consider ‘switching’ supplier. Organisational structures have been developed to facilitate switching and the strategy of switching tends to be strongly supported by the regulator in those industries. For example, over 40 UK banks and building societies now participate in the ‘Current Account Switch Service’ run by the payment service, Bacs. In the energy sector, there is an ‘EnergySwitch guarantee’ and the regulator (Ofgem) provides advice on how to switch to a new supplier, as does Ofcom for the telecoms sector.